The Executive Director, Senior Living Grand Rapids Community provides overall operational management and administration of Senior Living, Grand Rapids, with specific responsibility for oversight and coordination of programs and operations at each level of the continuum, including residential, supportive, and skilled care.
Duties and Responsibilities
- Accountable for meeting annual financial, service, quality, people, and growth targets for assigned programs.
- Provide overall leadership and direction to administrators/managers in program planning and development, analyzing trends, developing strategic plans, and taking corrective action. Lead campus performance-related goal setting and achievement to meet organizational objectives and goals. Plan, implement and evaluate Sr. Living, Grand Rapids programs, service and operations with the assistance of administrators at each level of care.
- Ensure operations meet all regulatory and quality assurance standards, including, but not limited to: Organization Policies and Procedures, divisional guidelines, and State and HCFA regulations.
- Ensure development, maintenance and communication of written policies/procedures governing program operations for each area of service.
- Assume primary responsibility for contractual/governmental relationships.
- Develop, implement and monitor annual operating budget within fiscal guidelines; ensure adherence to Corporate Financial Policies and procedures.
- Investigate, implement and evaluate the consolidation of operations and shared services across the continuum of care whenever prudent.
- Serve as primary personnel officer for Sr. Living, Grand Rapids; ensure implementation of Human Resource Policies and Procedures in all employment-related activities and decisions.
- Ensure supervision of staff. Oversee staff attraction and retention initiatives, including orientation/training, delegation of responsibility, authority and accountability, and performance evaluation.
- Ensure development and implementation of a consistent and comprehensive marketing plan throughout Sr. Living, Grand Rapids, to achieve occupancy targets.
- Serve as licensed administrator of record for the Lodge.
- Serve as the HFA licensee designee for the Woods.
- Develop new services and programs consistent with the organization's mission, vision and values.
Education, Training, and Licensure/Certification
- Bachelor's degree in Public Administration, Business Administration or other health related degree.
- Licensed Nursing Home Administrator.
- Minimum seven years' experience in community/human services. Four years' supervisory experience.
Knowledge Skills and Abilities
- Advanced knowledge of social service administration/management and staff supervision.
- Ability to apply principles of logical thinking to a wide range of intellectual and practical problems and take appropriate corrective action.
- Ability to utilize principles and methods of effective and persuasive speaking.
- Advanced ability to read, write and interpret technical and legal documents.
- Advanced ability to understand, analyze and interpret financial reports and effect corrective action.
- Ability to function independently, have flexibility, personal integrity and ability to work effectively with residents, staff, superiors and agencies. Excellent leadership skills with ability to effectively lead teams to attain/exceed organization objectives and initiatives. Strong organizational, administrative and supervisory skills.
- Ability to communicate expectations clearly, and to effectively utilize a teamwork approach with staff at all levels.
- Ability to display compassion and sensitivity with vulnerable adults who may become angry, hostile, or combative. Ability to communicate effectively with individuals with varying levels of cognitive and physical impairments. Ability and willingness to work constructively with individuals from diverse cultural backgrounds. Ability to maintain a helping role and intervene with resident care when appropriate.
- Ability to utilize various computer software programs.
Additional Work Requirements
- Works extended hours with continual concentration.
- State-wide travel required.
Physical and Mental Requirements
- Ability to cope with stress brought upon by changing work priorities and uneven work flow.
- Ability to move freely about the campus.
- Near visual acuity.
- Hand-eye coordination.
- Hand and finger dexterity.