Program Coordinator - Hispanic Center of Western Michigan

The Hispanic Center of Western Michigan is seeking an experienced individual to case manage youth between the ages of 14-24 for the Supporting Our Leaders (SOL) Youth Program. The Program Coordinator will be in charge of monitoring data and student files to ensure quality and that programs are adhering to grant guidelines.

Specific Functions

  • Recruitment and retention of youth for programming
  • Enroll/ register participants (determine eligibility, gather necessary documents, etc.)
  • Monitor, maintain and evaluate files
  • Worksite development (develop and maintain partnerships with community organizations)
  • Conduct worksite orientations
  • Worksite placement (determine appropriate worksite placements for program participants)
  • Processing timesheets gather and enter data (participant pre/post, supervisor agency evaluations, etc.)
  • Worksite monitoring (monitor caseload at worksites to complete worksite monitoring form and ensure youth are placed in a safe environment as well as assuring positive relationship with worksite supervisors
  • Coordinate youth support services and conduct outreach with community partners aligned to outcomes and needs of youth
  • Prepare files for auditing and be present during auditing times to answer any questions
  • Provide program data and reports for funding sources as required
  • Meet or exceed outcomes of youth grants and contracts
  • Deliver excellent customer service to all clients, youth, parents, staff and community partners
  • Contribute to a positive healthy work environment with staff, students and community
  • Developing and distributing forms, flyers, etc.
  • Assist participants in entering and graduating from educational institutions
  • Serve as a positive and appropriate role model at all times, including via social media
  • Other duties as assigned


Education: A Bachelor degree or equivalent in human services or related field.

Job Type: Full-time

Required experience:

  • Workshop/training facilitation: 1 year
  • Customer service or social service field: 1 year
  • Working with "at risk" high potential youth: 1 year

Required education:

  • Bachelor's

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